Frequently Asked Questions

Everything you need to know about your Mane journey.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your Mane products ship, we will send a tracking link so you can follow your package's journey to your door.

Are Mane products suitable for all hair types?

Yes, our formulas are meticulously crafted to be inclusive. Whether you have fine, curly, color-treated, or thick hair, our products are designed to enhance your natural texture safely.

What is your return policy?

We want you to love your hair. If you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange on all gently used products.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to bring Mane to beauty enthusiasts worldwide very soon.

Are your products cruelty-free and vegan?

Absolutely. Mane is committed to ethical beauty. All of our products are 100% vegan, cruelty-free, and formulated without sulfates or parabens.

How can I change or cancel my order?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement to request any changes or cancellations.