Returns & Exchanges
At Mane, we want you to love your hair care routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. Items must be in their original packaging and at least 75% full to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in the original shipping box if possible, ensuring all lids are tightly sealed to prevent leakage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Review & Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.